Guest accounts

Guest accounts are great for temporary vendors or contractors, where you want to give them visibility to one or more specific projects. Team admins can now invite guests to join your team.

Guest accounts are pretty much like normal accounts but have restricted access. Guests do not have the ability to join spaces on their own and must be invited to a space by a full member. Once invited to a space, they have full access to the tasks within that space and can create, complete, and edit tasks. There is no limit to the number of spaces a guest joins. Guest accounts cannot create or archive spaces and do not have access to templates, archived spaces, or direct spaces. They cannot access your member list in the admin dashboard, or invite others to spaces. They also cannot create tags or add extensions, but they can use them.

Guest accounts are only available for paid teams, and the guest account will be charged at the same rate as a full member. Once you create a guest account, a pro-rated charge will be applied to your account until your next invoice. If you deactivate the guest account before your next invoice, a credit will be applied to your account for the unused amount of time. 

Slack guest accounts:

To use Workast, Slack guest users will need to be added as a guest in Workast. Otherwise, they won't be able to interact with any task

When adding a Slack guest account, ensure you're using the same email associated with the Slack account or link it with the corresponding Slack ID.

Please note that only multi-channel guests are able to use slash commands in Slack. Single-channel guests can use Workast in the web app, but are not able to use /todo and others commands inside of Slack. This is by Slack design.

How to create a guest account: 


Access the team dashboard by clicking on "Team" on the left side bar.


Click on "Invite people". This will open the users creation dialogue.


Enter the email of the guest and click on "continue".


Complete the name of the user and select "guest" in the Role field.


If you want to link this guest account with an existing Slack guest account, you can enter their Slack ID. This will allow Slack guest accounts to interact with Workast through the Slack application once that has been implemented. (To learn how to find a Slack ID, click here).


Click on "customize invitation" if you want to select a specific Space for the guest to join, or to send a custom message.


Click on "Invite"

Guest accounts

Once the guest account is created, the guest can use their email address to log into Workast.

To learn how to activate and deactivate team members, click here. Guests are deactivated in the same way as normal members.

To learn more about the admin user role, click here.

Was this article helpful?

Related articles