Linda Williams is a technology content strategist with a focus on simplifying the complex concepts around the research space of digital transformation and the benefits of AI consulting. This article examines the process from the viewpoint of non-technical companies.
Imagine a small bookstore in your neighborhood, solely relying on cash transactions and semi-manually managed accounting records. This business lacks the technical expertise to understand & adopt the latest technology. So, it is clear that they are missing out on the potential of AI.
The multitude of benefits of artificial intelligence can assist the firm in creating its diverse market base and delivering an incredible user experience. Now, as their sales are increasing, & they want to optimize their workflows, whom can they rely on?
Here arises the role of AI consulting! Led by a team of experts in technologies, they can leverage the company’s resources and improve efficiency tremendously. Moreover, AI Consulting Services assists in providing custom-made solutions for the business.
To understand this example better, let’s go through the concepts of AI consulting approach and its benefits to non-tech brands. The introduction is followed by the process of creating a successful digital roadmap to fully understand the significance of the innovative digital transformation.
As part and parcel of AI consulting, service providers offer meaningful guidance to their clients to enhance their business scalability and profitability. This mainly involves understanding, developing, and deploying the latest artificial intelligence technologies in smart ways.
Embracing a problem-solving approach, the consultants develop AI-driven solutions to address real business challenges and unlock new opportunities. Moreover, these tech-based solutions include:
Opportunity mapping,
Automation consulting,
Understanding enterprise analytics, and
Providing generative AI development services, among others.
Additionally, the experts also help in bridging the companies’ technological gaps and their growth potential through working on system modernization and data-driven decision making.
Therefore, specifically for non-technical companies lacking the proper guidance to adopt the latest AI-driven softwares, AI Consulting services are the right solution. Indeed, the possibilities that it unlocks are limitless. Even so, these may also include building new revenue streams.
Moving ahead, let’s analyze the various challenges non-technical companies face owing to their technological redundancies.
Many non-tech companies face challenges in adopting AI-based modernization, which requires three main segments that are:
Strategy formation,
Technical expertise, and
Flexibility to change.
Hence, let's uncover the barriers in this process that can be mastered through these digital transformation services.
Outdated systems need to integrate with modern technologies seamlessly to allow the transfer of significant data files and information. But the old systems in place do not have the technological upgrades and efficiency to connect with modern technology. Eventually, this hinders the path of digital transformation & modernization.
Solution: AI consulting is the way to go in this scenario. Here, integration of the latest tech & the expertise of AI consultants assists in providing end-to-end guidance, tools, and support.
Understanding this concern through a past reference:
When computer technologies were introduced to the corporate world, the majority of the workforce denied acceptance of the systems early in the process. This was because they feared the negative impact of computers on their jobs.
And the most sought-after conclusion was that computer systems might lead to a decline in employment roles and responsibilities. Likewise, the adoption of AI is not easily accepted by the staff.
Solution: The teams need additional reinforcement from management & AI consultants. These include training sessions to help understand the significance of these services. Hence, we can agree that change is about the mindset more than the mere process of it.
As part of the integration of old softwares with modern technology, there are concerns regarding the loss of data security among the management and stakeholders. These issues mainly include supply chain attacks, third-party vulnerabilities, malware, and others.
Understanding their critical impact on business operations is necessary as it can hinder business performance, along with affecting the company’s reputation.
Considering the perspective of the stakeholders, they rely on past data records to analyse business performance and measure KPIs. And due to these rising concerns, they may be rejecting the idea of adopting AI consultancy.
Solution: To resolve these concerns, AI consultancy experts can ensure data security through incorporating strong cybersecurity measures during this process. Some of them are installing encryption, firewalls, two-step verification, and security patches. Moreover, maintaining regular security protocols is necessary as well.
Key Performance Indicators help in measuring the Return on Investment (ROI) of the workflows, employees, and every significant investment in the company. During the process, as there is a significant impact on the KPIs, measuring ROI can be difficult.
Solution: In this context, AI consultants offer comprehensive resolutions tailor-made to meet the business goals and objectives. These include insightful data integration, process & workflow automation, adopting predictive analysis, and risk management. Additionally, they can be tailored to deliver significant metrics and KPIs for the organization. Moreover, it helps in understanding the cost-benefit analysis of the investments.
Clearly, we understand that this process helps non-tech companies in accelerating their growth and opportunities.
Moving forward, brands also need a thorough understanding of the various steps in the process of digital transformation. So, let’s examine these steps in detail.
This involves gaining an understanding of the company’s goals and objectives. Additionally, AI specialists also study the existing workflows and infrastructure in the organization.
Moreover, the analysis also includes understanding the pain points and key issues that need to be addressed to set the right goals for this process.
It focuses on developing a detailed roadmap based on goals of the company and the data insights provided by the management. Another significant consideration for framing this strategy is to consider the viewpoints of the top management and stakeholders.
Additionally, this year-by-year detailed strategy must also oversee compliance and governance concerns.
This implies the phased implementation of the planned goals and objectives. Here, the main focus remains to smoothly carry out the important processes, while modernizing the systems through digital transformation services.
Mainly, this process includes:
Optimization of the existing workflows
Working on performance gaps in various departments &
Enhancing productivity through the introduction of fully automated systems
Change Management and Feedback
This aspect of the process involves bringing acceptance towards this innovative change across the various teams in the organization.
Furthermore, it includes providing the right technical expertise and training among staff so that they can adopt AI. Lastly, getting feedback will help ensure the quality of the process.
Finally, we can summarize that through partnering with AI consultants, non-tech companies gain valuable insights and thorough step-by-step guidance. It also assists in achieving the following goals:
Operational excellence, agility, and change management
Moreover, it enhances the customer experience overall
Also, it helps the organization achieve its planned goals and objectives
As we discussed earlier, let's come back to the example of the bookstore to understand the benefits practically.
Now, the bookstore can rely on digital transformation services to formulate a comprehensive plan to modernize its processes. Incorporating modern systems in its workflows can provide better efficiency.
As the sales of the enterprise are increasing, they can also work on predictive analysis and develop an effective social media strategy accordingly.
The process of AI Consulting aims to improve efficiency and modernize workflows, from a state of confusion and clutter to clarity, through adopting these digital transformation services.
Hence, accelerating your digital footprint will assist your brand in optimization, quality control, and forecasting future trends. So, your brand also awaits a similar roadmap leading to an exceptional level of growth and potential.
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