Emilia Gette serves as a marketing associate at Workast, specializing in crafting innovative strategies to engage with the audience. With a focus on creativity and attention to detail, she contributes to driving impactful results across various marketing channels.
Work doesn't come from one place anymore. A client sends an email, a teammate posts a message in Slack, someone fills out a request form, or another business app generates a new ticket. Before long, work is scattered across multiple tools, making it easy for requests to be missed or forgotten.
Instead of manually copying information into your project management system, Workast automatically turns incoming requests into actionable tasks. Everything lands in the right Space, ready for assignment, due dates, AI Workflows, and collaboration—so your team can focus on getting work done instead of organizing it.
Capturing and organizing incoming work is one of the simplest ways to automate your business, but it's only one piece of the puzzle. Teams can also automate client onboarding, recurring work, approvals, follow-ups, and many other repetitive processes using AI Workflows.
Whether you're collecting client requests, IT tickets, design feedback, or internal approvals, Workast Forms make it easy to standardize how work enters your team.
Create a form, share it anywhere, and every submission automatically becomes a task in your chosen Space. You can capture custom fields like priority, category, due date, or any other information your team needs from the start.
If you'd like to build request forms for your business, explore our guide to using Workast Forms.
Many requests still arrive by email. Instead of forwarding messages between teammates or manually creating tasks, simply forward the email to your dedicated Workast address.
The entire conversation becomes a task, preserving the original content while allowing your workflows to automatically assign teammates, apply tags, set due dates, or trigger additional automation.
Learn more about turning emails into tasks with Workast.
Not every conversation needs to stay in chat.
When someone posts a message like "We need a new landing page" or "Can someone update this proposal?", you can instantly create a task directly from Slack using the message action or the /todo command.
From there, AI Workflows and automations take over, routing the task to the right person and keeping work moving without interrupting the conversation.
See how Workast works inside Slack.
Already using tools like Google Forms, GitHub, Freshdesk, or other business software?
Through Zapier, Workast connects with more than 8,000 applications, allowing new tickets, submissions, issues, or events to automatically create tasks in the appropriate Space.
If your team relies on custom software or internal systems, you can also use the Workast API and Webhooks to create tasks, subtasks, lists, or entire Spaces programmatically.
Capturing work is only the first step. Once a task is created, AI Workflows can automatically organize it so your team doesn't have to.
Instead of manually reviewing every request, assigning teammates, creating checklists, and setting deadlines, Workast can prepare each task based on its content and the rules you define.
For example, AI Workflows can:
Assign the right teammate: If a request mentions a website update, invoice, marketing campaign, or customer support issue, Workast can automatically route it to the appropriate person, apply tags, set priority, or move it to the correct list.
Create repeatable checklists: Client onboarding, employee onboarding, monthly reports, content publishing, or project launches often follow the same steps. Workast can automatically generate all the required subtasks so every request follows a consistent process.
Set due dates and priorities: Based on the type of request or your workflow rules, tasks can receive due dates, priority levels, custom fields, and followers automatically.
Trigger additional automations: AI Workflows can send Slack notifications, create follow-up tasks, update task status, move work between lists, or kick off the next stage of your process as work progresses.
Instead of spending time organizing incoming work, your team receives tasks that are already assigned, prioritized, and ready to be completed.
Automation doesn't stop after a task is created.
You can build workflows that create follow-up tasks, send reminders, notify teammates in Slack, update task status, or trigger recurring actions as work progresses.
For example, once a meeting task is completed, Workast can automatically create a follow-up task to send meeting notes, prepare the next deliverable, or schedule the next check-in.
These small automations eliminate repetitive administrative work while helping projects continue moving without constant manual oversight.
Without a structured intake process, requests easily become buried across chats, inboxes, and different business tools.
By automatically capturing incoming work and organizing it from the moment it arrives, Workast helps teams:
Capture every request in one place.
Eliminate manual triage and repetitive administrative work.
Automatically assign, prioritize, and organize tasks.
Keep projects moving with AI-powered workflows and automation.
Think of Workast as the front door for your team's work.
Whether requests begin in Slack, email, forms, or thousands of other connected applications, they all arrive in one organized workspace—ready to be prioritized, assigned, and completed.
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