Workast
Run your e-commerce operations on autopilot with Workast AI
Cut store busywork with an AI agent that triages new requests, assigns owners, sets due dates, and keeps orders and support tasks moving.
“Once we automated order and support tasks in Workast, we saved hours each week and every ticket gets handled on time.”
Lucas M., Founder of Kairo Apparel
✓3x
faster customer response time
✓5+
hours saved weekly
✓Zero
missed deadlines
Customer tickets, organized
Each form submission becomes a task with the customer’s details, issue type, and due date for follow-up. Assign it to the right teammate and track every response in one Space.
Campaign planning, simplified
Manage launches, ads and emails in one shared calendar. Set due dates, assign owners, and get reminders so every campaign goes out on time.
Inventory checks, on schedule
Set recurring tasks for inventory reviews, supplier updates or restock confirmations. Add reminders so checks happen consistently, no manual tracking needed.
Website updates, tracked
Log product uploads, bug fixes or design updates as tasks. Assign to your web or content team and follow progress without losing requests in chat threads.
How to run your business in autopilot
Learn the system behind smoother operations: standardized intake, templated projects, deadline alerts and shareable status views you can spin up in Workast today.
Read the full guide hereFrequently Asked Questions
Workast is an AI-driven task management tool that helps e-commerce teams manage orders, inventory tasks, marketing campaigns and customer operations. It automates workflows by triaging requests, auto-assigning tasks based on rules (such as order type or channel), and keeping work moving without constant follow-ups—helping small e-commerce teams stay organized as order volume grows.
Workast’s AI Agent analyzes incoming tasks from forms or Slack and applies rules to assign ownership, set priorities and trigger follow-ups. For e-commerce teams, this means order issues, inventory updates, supplier coordination and internal tasks are routed instantly to the right owner, reducing delays during peak sales periods.
Yes. Workast integrates directly with Slack, allowing e-commerce teams to create tasks from messages, receive deadline reminders and get automated weekly summaries. This keeps operations, support and marketing aligned without switching tools during fast-moving sales cycles.
E-commerce teams can use Workast forms to collect customer issues, returns and special requests. Each submission becomes a task that’s automatically tagged, prioritized and assigned, ensuring requests are handled consistently without relying on shared inboxes or spreadsheets.
Yes. Workast works well for small e-commerce businesses with lean teams. Its flat-fee base plan (not per-user) supports up to 8 users, providing predictable costs as the business grows. Teams can automate recurring tasks, manage daily operations and stay organized without complex operations software.
Workast helps e-commerce teams manage product launches, promotions and seasonal peaks by turning each initiative into structured workflows with clear owners and deadlines. AI-powered rules automate task creation, reminders and status updates, ensuring campaigns and launches stay on schedule.
Absolutely. Workast centralizes work across operations, customer support, marketing and logistics using shared Spaces and automated workflows. Slack notifications and task visibility ensure everyone knows what’s in progress, what’s pending and what’s completed—without constant meetings.
Unlike Trello or Asana’s per-user pricing, Workast offers flat-fee options on base plans, providing predictable budgeting (ideal for small teams up to 8 users). It emphasizes AI automation for task triage, Slack-native workflows, built-in forms, client spaces and autopilot features that e-commerce teams can adapt to their operational workflows with less manual oversight.
